Christmas and New Year Hours 2020

This surgery will by OPEN during the Christmas Holiday period, excluding the public holidays.

Wednesday 23rd December - Usual operating hours

Thursday 24th December - 8:30am - 4pm

Friday 25th December - CLOSED

Saturday 26th December - CLOSED

Monday 28th December - CLOSED

Tuesday 29th December - 8:30am - 4pm

Wednesday 30th December - 8:30am - 4pm

Thursday 31st December - 8:30am - 4pm

Friday 1st January - CLOSED

Saturday 2nd January - Usual hours resume

Nutritionist available

We are excited to announce we now have Alana Maxwell Nutrition + Wellbeing,  practicing from our clinic.  Alana is a Nutritionist supporting Mums, teens and children to improve health and well-being. Alana uses diet, lifestyle and nutritional supplements to improve digestive health, stress and anxiety, mood and behaviour, low energy and teen skin. If you would like support, Alana is offering all our patients $50 off the first appointment until 17 Dec 2020, conditions apply. (Use code SVMC1) Health fund rebates available. Enquiries and bookings at www.alanamaxwell.com.au. (GCert HNut, BA).

Appointments and Covid Update

Please be aware that we have moved to doing teleconsults if possible. This means that your doctor will call you for a consultation or email you a link for videoconference. We will see you in clinic if necessary and there are no concerns regarding covid risk. At this stage we have stopped on-line booking, please call us on 07-3289 1712 to book an appointment.

We have emailed some patients with our current stance, unfortunately we came across technical difficulties and unable to keep sending. Following is the letter that was attached to the email.

Covid 19-Update

To our valued patients, We are sending this email to update you on our current position regarding Covid-19. At Samford Valley Medical Centre, we have been busy trying to keep up to date with the day to day changes regarding this virus. Those that have been to the clinic in the last few weeks/month will have noticed that we have been asking screening questions prior to booking your appointment. The questions have adapted to suit guidelines by the government at that time. Currently our screening questions are:-

1. Have you travelled overseas in the last 14-21 days,

2. Are you unwell with cough, cold, flu or fever

3. Have you been in contact with anyone at risk or diagnosed with Covid-19

4. Are you a healthcare worker and are you unwell.

If you are answering yes to any of these questions we are asking you NOT to come to the clinic. We will guide you to either a phone consultation or to a fever clinic or into isolation. Medicare has provided us with item numbers so that we can bulk bill phone consultations for those people who fall within their guidelines. These guidelines may change over the next weeks/months but for the moment, for others that require a phone consultation but do not fall under the guidelines, you will be charged a private fee.

Please be assured, we will continue to provide you with the best possible care. In the meantime we encourage you to follow these guidelines:-

1. Maintain good hand hygiene, frequent and careful handwashing (hand sanitisers are ok if you are out and about), be aware that surfaces you come in contact with may be contaminated (door handles, lift buttons, railings, light switches)

2. Avoid touching your face, on average we touch our face 4 times an hour

3. Follow good cough/sneeze etiquette (either cough into a tissue and dispose into bin or into your elbow) Wash your hands frequently

4. Maintain good sleep and a healthy diet

5. Maintain social distancing and avoid going out if possible, especially if you are over age of 60 and/or have a chronic disease. Do not shake hands and stay at least 1.5 m away from others.

We also want to let you know that we have now started vaccinations for the flu. We are doing flu clinics on Saturdays afternoons. We will assess again after Easter to see if we continue with the clinics. Please call us on 07-3289 1712 to book in and make sure we have your flu vaccination in stock.

Stay well and stay safe. Please refer to our facebook page or here for updates. If you have any questions, please call us.

Kind regards, The SVMC team.

Coronovirus - Covid19

The team at SVMC have been working hard behind the scenes keeping up to date with current recommendations regarding Covid19. We have implemented screening questions when booking appointments and ask if there are any changes to the answers prior to your appointment - please call reception on 3289 1712. We are following guidelines and seeing or referring patients based on those guidelines. We appreciate your assistance in limiting exposure and spread of this virus.

To aid in stopping the spread:-

  1. Clean your hands regularly with soap and water or alcohol based hand rubs

  2. Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing then wash your hands

  3. Avoid touching your face, nose and mouth

  4. Stay at home if you are unwell (unless you require medical assistance, in which case we ask that you phone first) or in an emergency dial 000

  5. Avoid contact with anyone who is unwell - try to stay 1.5 metres away from anyone coughing or sneezing.

  6. Look after yourself by eating a healthy balanced diet, getting regular physical activity, sleeping well and reducing stress.

1 January 2020 Billing Changes

From the 1st of January, the Australian Government has changed the classification of Samford Village for bulk-billing purposes. This means as of 1 January the Bulk Billing incentive item has reduced by 34%.

As a result of this Samford Valley Medical Centre will be making the following changes:

  1. More strictly following it’s billing policy as outlined here, this means

    1. Only bulk billing Children under 16, Pension Card Holders and DVA Gold card holders

    2. Offering Health Care Card Holders a discounted fee

  2. Privately billing outside of normal business hours, patient seen before 8:30am and after 5pm shall be privately billed

  3. Slightly increasing the fees for private patient inline with our annual fee increase.
    It is worth noting that the vast majority of consultation fees for Samford Valley Medical Centre have not increase in 2+ years.

We feel these changes are necessary to ensure the continued sustainability of the practice, be able to attract and retain highly skilled and well liked Doctors and ensure a high quality of care is delivered.

If you have any questions - please do not hesitate to contact our team to discuss this further.

2019 Christmas/New Year Opening Hours

This surgery will by OPEN during the Christmas Holiday period, excluding the public holidays.

Monday 23rd December - Usual operating hours

Tuesday 24th December - 7:30am - 4pm

Wednesday 25th December - CLOSED

Thursday 26th December - CLOSED

Friday 27th December - 8:30am - 4pm

Saturday 28th December - 8:30am - 1pm

Monday 30th December - 8:30am - 4pm

Tuesday 31st December - 8:30am - 4pm

Wednesday 1st January - CLOSED

Tuesday 2nd January - Usual hours resume